Head of People Operations

Business Support
  • Stand alone HR role in this growing start up
  • Work with an energetic founder and the leadership team
  • Parental leave cover- 6-9 months, commencing end of June


Our client is a software company that combines IT and operational efficiencies and is leading Smart Building Energy Innovation. This type of technology is critical to buildings of the future and has huge payback both environmentally and financially. With highly successful fund raisings behind them and an enviable executive team our client is shaping the industrial internet sector.

With growth happening both domestically and overseas, our focus is to identify a high performing Human Resources individual bringing a passion for both people and culture and ethical and environmental technology.

A hybrid role working 3 days in the office and 2 days from home.

About the role:  

Build out the HR function to design policies and procedures in line with their strong core values. Hands on HR role developing strategy and developing their HR framework.

Duties and Responsibilities: 

  • HR Processes: Develop, implement, manage, and continuously improve HR processes and policies, including onboarding, performance management, employee relations, offboarding etc.
  • Recruitment: Manage end-to-end recruitment processes, including sourcing, screening, interviewing, and onboarding new hires. Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies and engage agencies where needed.
  • Employee Engagement: Implement initiatives to enhance employee engagement, satisfaction, and retention. Act as a liaison between employees and management to address concerns and facilitate open communication.
  • Compliance: Ensure compliance with all relevant employment laws, regulations, and company policies. Stay informed about changes in legislation and industry best practices.
  • HR Data and Analytics: Maintain accurate HR records and generate reports to track key metrics such as turnover rates, recruitment effectiveness, and employee satisfaction. Use data insights to inform decision-making and drive improvements.
  • Employee Benefits, Perks & Entertainment: Manage employee perks and benefit initiatives, as well as oversee company events that promote our company culture.
  • Performance Management: Oversee performance management processes, including goal setting, performance evaluations, and feedback mechanisms. Provide guidance and support to managers and employees on performance-related matters.
  • Internal Communications: Develop and execute internal communications to ensure effective dissemination of information, promote employee engagement, and maintain a positive organisational culture.
  • Training and Development: Identify training needs and opportunities for skills development. Coordinate training programs and initiatives to support employee growth and career advancement.


Ideal Experience and Qualifications

  • Qualifications in Human Resources
  • 5-10+ years’ experience in a HR generalist role
  • Strong stakeholder engagement experience
  • Experience of working within a start up environment is desirable


Key skills, attributes and characteristics

  • Be meticulous in your work with a high level of attention to detail and timely delivery
  • High-level organisational skills with a capacity to manage multiple demands
  • Excellent interpersonal, communication and writing skills


Proactive approach to your work with the ability to self-start and self-manage.

If you are interested in hearing more about this role, then please reach out in confidence to claire.hunt@platinumpacificpartners.com.au

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